Mes: abril 2019

  My wife and I booked this excursion at short notice having done it already elsewhere in Costa Rica. The initial email correspondence was good and we were told that to... read more secure the booking we had to pay an initial deposit using Paypal (not something we use) so we registered and duly paid $30. We then received confirmation of the booking for the 7th May but we had made the booking for the 8th May when we would be in San Jose. This caused some frantic email chasing to rectify this. This was eventually done, but we assumed that the balance due could be paid also using paypal.

As arranged, we were collected from our hotel in San Jose at 6am and after collecting other guests made our way to Turrialba via a hearty breakfast half way through the journey.

On our arrival at the start we were told to select a life jacket, paddle and helmet but this necessitated some swapping and changing to make sue we had the right gear. (So check to make sure you are happy before you start) The health & safety and instructional briefing was good and we did not set out on the river until the staff member who was our coxon (whose level of English was good) was happy to proceed.

The 24KM rafting experience was fantastic through a wonderful wild and natural environment through much of the way, primary rainforest.

The the half way stage we stopped for fresh melon and pineapple which was very welcome. At the final destination we were supplied with a good quality abundant and hearty meal, able to watch the photos that had been taken by staff throughout the journey and available to be purchased.

It was not until the end did we discover that the balance of payment needed to me made in cash. I only had my credit card but this was not an option. It was a bit embarrassing that on the journey back to San Jose I had to stop at an ATM to take out cash to pay the balance to our driver.

The experience did not spoil an otherwise superb day but it would have been better if I was informed at the outset that cash would be required to pay the balance and that the initial fee to secure the booking was to a booking agent and the balance could not be paid by Paypal.

  Since the moment they picked us up, everything was a lifetime experience! The tour guides and their knowledge make us feel safe at all time and helped us enjoy this... read more experience at its fullest. The organization was great, same with the safety measurements and the...More

  We had such a great experience! Our guides, Luis and Brian, were amazing! Not only they were very professional and took great care of us, but they were funny and... read more made this adventure unforgettable!
I strongly recommended it!!

  Our family had a great time on the river with our awesome guides, Luis and Dani. Luis took the time to get to know our names and to give us... read more thorough training before setting out on the river. He was very attentive to our needs and made the day both safe and fun with his knowledge of rafting and his positive attitude and great sense of humor. Dani was great too and the photos he shot for us will serve as a reminder of the awesome experience we all had together on the Pacuare River. We are very happy that we chose Adrenalina to lead us down the river and we will definitely use them again. Thanks guys for a great day! More

  Miti, our guide was amazing! We had so much fun and great food! Thank you to the whole crew. Highly recommended!

  Absolutely incredible experience. Knowledgeable and helpful staff. Delicious lunch at the end of the day.

  First, the side service was great! Home pick up, fruit break, delicious lunch, and they do bring you home at the end of the day - nomatter what ;) Second,... read more the actual rafting experience was really good too! Enough time was spent on the safety...More